Automate parking management like Alstom

Discover how Alstom eliminated their parking admin burden with ParkOffice

About

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation.

Problem

Parking was such a problem to manage that Alstom had closed their car park.

Solution

ParkOffice's parking management and automation allowed Alstom to reopen their car park.

Results

100% parking occupancy with no violations in over a year.

About

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Alstom’s products portfolio ranges from high-speed trains, metros, monorail, trams and e-buses to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Headquartered in France, Alstom is now present in 70 countries and employs 75,000 people. Alstom’s ANZ HQ is located in the North Ryde business district just outside of Sydney. They currently have roughly 170 employees working from this office.

Problem

As a leader in sustainable mobility, Alstom strongly encourages their staff to take public transport to work. However, they also recognise that for some employees, geography means this is not always an option.

Alstom’s ANZ HQ car park had 60 spaces, split between two lots. One surface level car park and a larger underground area.

The large underground car park was assigned based on seniority, with key employees given fixed usage of certain parking spots. However, due to the nature of Alstom’s work many of these employees were often out on site-visits or with clients. Even though their spaces were empty there was no easy way for these spaces to be used by other people.

Everyday the office manager was tasked with manually contacting owners of empty spaces to find out if their space was going to be used and at what times. Then as other staff arrived at the office, she would manually direct them to available spaces


“I would spend hours everyday helping people find somewhere to park. I was pretty much becoming a parking attendant. It was incredibly time consuming and incredibly inefficient”
- Julie Winter, Office Manager, Alstom ANZ


The surface level spaces were available on a first come, first served basis. However, this had quickly turned into a daily space race. Staff were starting to come to work earlier and earlier just to get a space. This was having a very negative impact on people with young families who simply couldn’t get a space at work because they had to do school runs

As a result, staff with young families were often left using paid on-street parking at their own expense which was causing frustration for these employees

Solution

Alstom rolled out ParkOffice’s availability & allocation features to automate and optimize employee parking.

Senior management still have assigned parking spots. However, they can seamlessly use the app to indicate if they are not using the space. All available spaces are then made available as part of a pool for all other employees.

All other staff then apply for parking space as they need it. Parking requests are submitted a week in advance, although there's always some capacity for emergency use.

Some staff had motorbikes and cars, ParkOffice allows staff to indicate which vehicle they will be using on a given day and directs staff to the relevant parking space, ensuring that spaces are put to optimal use.

Alstom integrated ParkOffice with their access gate, ensuring all access to the car park was managed through the app which ensured all aspects of employee parking can be managed in one place.


“The car park now manages itself most days. The car park is almost always full now and employee satisfaction has increased”
- Julie Winter, Office Manager, Alstom ANZ


Key Benefits

  • Alstom’s car park is now at 100% occupancy all the time with no need for manual interventions.

  • Alstom staff now spend very little time on employee parking with the car park now managing itself.

  • Instant notifications and violation reports give people the information they need in real-time to ensure they are parking appropriately.

Organize your parking space in minutes

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